I’m sorry, your case is closed
My advice regarding security staff is that they should be more helpful. In my experience, there’s one time I went with them for a problem that I had on campus, and at the beginning they didn’t want to help me; they were like, "Yeah, there is nothing we can do, blah blah, you don’t have proof or anything." And I kept pushing them and pushing them to help me and they were like, "Okay, we are gonna help you," but they never called me and they never told me what was going on with my case. I had to go pretty much every day and ask, "Hey what’s going on? How is my case going?" [...] Sometimes the people who were on my case were like, "Yeah, I’m not in your case and the other person who’s in your case is not here and I can’t tell you anything." So there were weeks that I didn’t know what was going on, and after a month or two, I think even three months after, they were like, ‘’Yeah I’m sorry, but we don’t have anything to help you, and your case is closed."
Recommendations
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Provide students with information about what can serve as evidence of sexual assault for the purposes of a university investigation. This information should appear in the policy itself and in educational materials about the policy.
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Within the policy and educational materials, provide information about possible timeframes for the completion of an investigation into a report of sexual assault. Deliver regular, scheduled updates on investigations to complainants and respondents. Such updates should be integrated into the policy.