Every difficult word
The words [in the policy] are very hard to understand, and it breaks down every - almost every difficult word. [...]. Just like she said, it’s a bit bulky and no one is going to want to read through everything [...]. So I think maybe if they could make it like a video - a short, infographic video or something that summarizes it would be much more helpful for people.
Recommendations
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Offer versions of policies presented in plain language and translated into languages commonly prefered by students. Ensure that these documents meet accessibility standards that consider the needs of students with disabilities and diverse learning styles.
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Use multiple formats to deliver accessible education about the SV/SA policy during orientation and at least once per semester