It’s not my area of expertise
It’s not my area of expertise. I don’t know how to properly respond to someone who’s gone through that. There are ways that you need to talk to them [unclear]. I believe there’s a way out there that you need to approach the situation and handle it. So, it’s very hard for me to jump in there immediately, and be like, "This is what you need to do; this is what you need to do." I could only provide them with [unclear]. "I’m here for you if you need to talk. Here is someone who is able to help you further."
Recommendations
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Use open-ended questions and collaborative communication when supporting a victim/survivor.
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Use approaches that are trauma informed and survivor-centred.
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Emphasize the victim's right to decide whether they would like to report the incident after they have disclosed it to the university. Ensure the victim is aware of the formal and informal routes for reporting, including the option of reporting to the police. Clearly communicate any limits to confidentiality.
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Highlight which university staff victims/survivors can report sexual violence to so they need only report once.
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Allow victim/survivors to share their experiences and seek support when they are ready. Offer information about time limits for reporting when applicable.