There are other ways to get help other than talking to me
I would probably explain or show the victim/survivor that there are other ways to get help other than talking to me. At the same time, I would see if they are comfortable talking about the situation to anyone else, including family or their other friends. If I’m the only person they’re willing to talk to about it, then I’ll be as comforting as possible. But, if they are willing to open up and speak about it then I will obviously explain the Sexual Violence Support team that we have and advise them to report the case so that they can get the help they need.