Think logically and not emotionally
[If a friend discloses to me], I will try to explain in a calm and cool-headed way, and probably confidently as well, in the sense that when you are faced with a big problem, you have to try to think logically and not emotionally. If you’re thinking emotionally, it might get you in a bigger problem when your friend, that could be a victim, talks to you about a problem as big as this. So, of course you have to be calm, cool headed, think straight, and try to come up with the best solution and the best way to comfort them. You have to think logically and not emotionally.